Shipping policy

Shipping Policy

Thank you for shopping with ShopiPanda. We are committed to delivering your orders quickly, safely, and efficiently.

Order Processing Time

All orders are processed within 1–3 business days after order confirmation.

Orders are not processed or shipped on:

  • Sundays

  • Public holidays

Processing times may vary during high-demand periods or promotional sales.

Shipping Time

Estimated delivery times:

  • Major Cities: 3–5 business days

  • Other Areas: 5–7 business days

Delivery times are estimates and may vary depending on courier services and location.

Shipping Charges

Shipping charges are calculated at checkout based on your location and selected shipping method.

We may also offer:

  • Free shipping promotions

  • Flat-rate shipping offers

when available.

Order Tracking

Once your order has been shipped, you may receive a tracking number through email, SMS, or WhatsApp where applicable.

Incorrect Address Information

Please ensure your shipping information is correct before placing your order.

ShopiPanda is not responsible for:

  • Delayed deliveries

  • Lost packages

  • Failed delivery attempts

caused by incorrect customer information.

Delayed or Lost Shipments

While we work closely with trusted courier partners, unexpected delays may occur due to:

  • Weather conditions

  • Public holidays

  • Courier service issues

  • High order volume

If your package is significantly delayed, please contact us for assistance.

Cash on Delivery (COD)

Cash on Delivery may be available for selected locations.

Customers are requested to:

  • Provide accurate contact details

  • Be available to receive the order

Repeated fake or refused COD orders may result in account restrictions.

Damaged Packages

If your order arrives damaged:

  • Contact us within 48 hours

  • Provide clear photos of the package and product

We will review the issue and assist you accordingly.

Contact Us

If you have any questions regarding shipping, please contact us:

Email: shopipandagmail@gmail.com
Facebook: ShopiPanda

Thank you for shopping with ShopiPanda.